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Business: Specialising in due diligence and international investigations. info@surestep.co.uk

4worldlovers: As a professional global investigative firm, Sure Step is dedicated to providing top-quality services to our clients. We understand the importance of gathering reliable and accurate information in order to make informed decisions, and we strive to approach every investigation with the utmost care and attention to detail.

Our team of skilled investigators utilises a wide range of specialist sources to obtain primary information, ensuring the reliability and integrity of the data we collect. This information is then thoroughly analyzed in-house by our experienced analysts to ensure a comprehensive and accurate result for our clients.

In addition to our focus on delivering top-quality services, we also prioritize customer satisfaction. We offer regular updates during investigations and are always available to answer any questions or concerns after an investigation has been completed.

With our commitment to thorough and professional investigations, we are confident that we can provide a wide range of investigative and research services that meet the unique needs of your business.

Sure Step offers comprehensive Due Diligence services to organizations seeking to enter into higher risk business relationships, particularly those that are long-term or involve overseas parties. Our investigations have a global reach and have been provided to organizations in a variety of sectors, including Financial Services, Petrochemicals, and Logistics.

Our team of international operatives has a deep understanding of the laws, cultures, and systems of each country in which we operate, allowing us to approach each investigation with the necessary knowledge and sensitivity. Prior to commencement, we work with our clients to determine a specific methodology that meets their unique needs and requirements.

Our thorough reports often include verification of corporate registration information, confirmation of the company ownership structure and identification of any business affiliations, verification of the principal's status and reputation, media searches, legal filings, identification of regulatory issues and government affiliations, accreditation and certifications, references, and site visits.

In addition to providing valuable insights and information to our clients, our reports can also be tailored to meet the specific requirements of local legislation, including the US Foreign Corrupt Practices Act of 1977 (FCPA), the Sarbanes-Oxley Act of 2002, and the UK Bribery Act of 2010. We are committed to helping our clients navigate the complexities of international business with confidence and success.

As a professional screening and investigative firm, we understand the importance of safeguarding against the risk posed by new employees, particularly in cases where they will have access to sensitive information or their actions could potentially cause embarrassment to the organization. To mitigate this risk, we offer a wide range of screening services that are tailored to the specific needs of our clients.

Our global reach allows us to conduct checks in multiple jurisdictions, providing a comprehensive view of an individual's background and qualifications. Our in-depth investigations typically include verification of personal details, qualifications, employment history and references, business affiliations including directorships and shareholdings, government affiliations, legal filings, credit checks (where consent is provided), and any other relevant information, including media searches.

We take the sensitivity and confidentiality of this information very seriously and are committed to protecting the privacy of the individuals being screened. Our thorough and professional approach ensures that our clients can make informed decisions with confidence when hiring new employees.

Sure Step is proud to have several senior investigators who are members of the Association of British Investigators (ABI), an organization that is endorsed by the Law Society of England & Wales and the Law Society of Scotland, as well as being a member of PARTNERSHIPS AGAINST CRIME.

Our Managing Director, Jay Cartwright, has over 10 years of experience as an investigator and has been trained by his father and grandfather, both of whom have extensive investigative backgrounds. Jay is committed to using best practices and skilled operatives to ensure that Sure Step consistently meets the needs of our clients. He is a full ABI member.

Our Consultant, John P Cartwright, has 40 years of investigative experience, including 15 years as a corporate investigator. He retired from the Hong Kong Police as a Senior Superintendent in 1997 and has lived and traveled extensively overseas. John P holds an MA in Public Order.

4worldlovers: At KJH Group we feel the pain of the increasing costs of fuel, home bills and basic food expenses. We are proud to be able to help by keeping our fees the same, in fact, we haven’t increased our Process Serving fees in 10 years!


We try and help in any way we can, especially in difficult circumstances. The process servers and surveillance agents we use, along with our in-house teams, we feel, are some of the best in the industry. Whilst they have increased their fees, like many other sole traders and companies, small and large. We are not passing these increases on to our clients.


Being a good covert surveillance operative is being seen, but not being seen in many different environments. Collecting the correct evidence, using the latest equipment and technique at our disposal. Including mobile surveillance, static observation and the placement of covert surveillance equipment ensures that the best results are delivered at all times.


All of our Team Leaders are highly skilled with a military or forces background along with many years of experience. KJH Group operatives are trained to use specialist equipment, including GPS tracking systems and covert body cameras. We are able to offer you a range of specialist covert surveillance services from both static and mobile locations. We can monitor from a covert parked surveillance vehicle or a nearby covert property.


Alternatively, we can gather evidence on the move in discreet mobile units, whether these are cars, vans, motorcycles or even licensed taxis.

At KJH Group we provide a fully inclusive Process Serving Service for £95 + VAT*. This fee will include up to three visits, all mileage, return recorded postage fees, all hours spent on the job and in the office preparing the statements or affidavits.

We have the correct equipment and knowledge to carry out Night Time Surveillance. Whether this is in a rural setting, in the city, or just following around town. We can have an Private Investigator deployed in a few hours if necessary anywhere in the UK

We offer a wide range of secuirty surveillance options and support, from on the ground covert agents to overt & covert camera systems. We can gain the proof you require. We can also follow up with investigational support. Just email us with your requirement.

Our staff and agents are all professional individuals with many years of experiance and knowledge. Rest assuerd whether it is a process serve or a complex surveillance investigation, we are on hand to offer advice.

The main reason we have the success we do is we never sit back and relax, we constantly introduce improvements and upgrades on all our equipment, along with regular mock investigations and surveillance tasks, our agents are always ready for the next task.

We have been established since 2012, though our agents and managing director have been in the investigation game for many years. We are a strong advocate of carrying out procedures that are legal and ethical.

We have Public Liability Insurance, Professional Indemnity Insurance & Employers Liability Insurance in place. We do not take our industry for granted.

Throughout the investigation you will have a sole point of contact. This will be a member of staff of KJH Group. They are available on email 24 hours a day, 365 days a year.

We have invested heavily in to our company year after year, we added more Process Servers and Surveillance Agents to our books in 2020 than any other year previous, this enables us to cover pretty much every postcode in the UK.

KJH Group have nearly 100% repeat business from our clients, we are being told over and over again how quickly we get the job done and how well we communicate with our clients.

There is very little point paying for information you cannot use. At KJH Group we will not accept instructions that are illegal or break current data protection legislation, this means all the information you obtain can be used in a court of law. If you instruct us for surveillance we will professionally and legally provide a detailed account of your subjects movements, we will not try and influence their behaviour in any way.